What is "The Right Way"?

To us, the right way is whatever it takes to create the best tasting product while adhering to our core values of natural ingredients, clean labels and sourcing. Sometimes it means going beyond the expected. It means a company culture of listening to our clients and over-delivering on their expectations. It means giving back to our community. It's a process we feel good about, that is purely Cookie Cupboard, and we just wouldn't want to do it any other way. There are easier ways to make gourmet dough, but no better way.

Cookie Cupboard Gourmet Dough™ is a proud member of the following organizations.

Food Safety Audit 2024

 

We scored an amazing 99.36% on our 2024 food safety audit! Thanks and congratulations to the entire Cookie Cupboard team for the continuing commitment to excellence!

 

OUR FOOD SAFETY COMMITMENT

Cookie Cupboard’s commitment to food safety and quality can be seen at every step.

 

INGREDIENT SELECTION

• We procure the finest ingredients from around the world.
• Vendors are verified to ensure food safety and quality from  start to finish.
• We source fresh ingredients, no seasonal overruns or long-term storage.
• Free of trans-fats, our cookies get their rich flavor and perfect texture from butter, not margarine or vegetable shortening.
• The chocolate chunks and candy bits are sourced from the best chocolatiers and branded candy makers in North America and Europe.
• No fake fillers, artificial flavors, cheap knock-offs, or bio engineered ingredients.

 

FOOD SAFETY SYSTEM

We take food safety seriously.

• Using HACCP, a proactive approach to food hazard control, we scientifically validate our food safety controls and maintain comprehensive records of our quality and safety inspections.
• We use state of the art equipment and testing techniques to verify our products, equipment, and environment are free of foreign objects,  contamination, and pathogenic bacteria.
• Every year we undergo a thorough food safety and quality audit by an accredited third party.

 

EMPLOYEE TRAINING

It takes a great baker to make a great cookie, but it takes a smart baker to make a safe cookie.

• Our team of bakers and master mixers are trained on not just baking techniques, but equipment operations, sanitation, food safety and hazard control.
• Employees receive comprehensive food safety training from an FDA approved trainer and curriculum.
• Employees receive paid sick time to ensure that everyone can heal at home and prevent product contamination.

 

FOOD ALLERGENS

We care about the health and safety of our customers and recognize that adverse reactions to food allergens can be avoided by giving clear and accurate allergen disclosures.

• Our doughs and cookies contain major food allergens, every product is different and has a unique allergen profile.
• Product labels and ingredient statements are routinely verified to ensure that customers are informed of major food allergens present in our products and facility.
• We prevent allergen cross contamination with thorough sanitation, cutting out unnecessary additives, and training employees on procedures to prevent cross contamination.

 

FOOD DEFENSE

Food defense extends beyond the traditional food safety concerns and focuses on preventing intentional tampering and fraud.

• Routine ingredient vendor verification and testing are used to demonstrate ingredient quality and purity.
• Employees are trained to inspect shipments for tampering and monitor their surroundings for suspicious activity.
• Our facility is secured from unauthorized access and monitored for safety.
• Cookie Cupboard Brand retail packaging is durable and includes tamper evident seals to promote safety and deliver freshness.

 

FSMA 204 (THE FDA FOOD TRACEABILITY RULE)

FMSA 204 requires companies to keep additional records for designated foods to protect public health, and to be compliant by January 20, 2026.

• We are already compliant, and have been since 2016.
• Additionally, we do not use the impacted ingredients in our products.

Environmental Footprint

 

At Cookie Cupboard, doing things the right way extends to our environmental position. Of course, we recycle all of our cardboard and paper at our facility. Beyond that, we are always looking for ways to reduce the environmental footprint for customers and in house.

REDUCE. Our packaging has been engineered to hold more product which equals less waste for our customers. We sometimes get as many as 400 cookies per box, saving clients money, space, and waste.

REUSE. To see how far we go, read our Lime Coconut cookie story for how we use the whole lime – zest, juice and all. Zero food waste.

RECYCLE. We created Cookies for Coats™ in support of the Metanoia Project, where our cookie dough over-runs become rewards for those who make donations.